IT Support Technician (Mount Dora, FL)
We have an immediate opening for a Full-Time on-site IT Support technician who is dedicated, knowledgeable and customer service oriented. The incumbent will serve as the primary point of contact for help-desk issues and perform a variety of tasks related to daily network operations.
The hours are 8:00 a.m. – 5:00 p.m. Monday through Friday
Knowledge/Skills/Abilities:
- Provide exceptional helpdesk support for department managers to include, troubleshooting issues and answering questions.
- Conduct network maintenance.
- Hardware and/or software installation, configuration and maintenance.
- Testing of computer and peripheral equipment.
- Maintain the following; Periodic server backups, Anti-virus software & updates, Computer & network problem and solutions knowledge base, Network inventory, Detailed network map, Software licenses, etc.
- Exhibit strong interpersonal, written and verbal communication skills to effectively assist end-users with varying levels of technical expertise.
- Work independently and demonstrate self-motivation.
- Able to pay close attention to detail and ensure accuracy in task completion.
- Prioritize and manage multiple projects and tasks effectively.
- Possess excellent computer skills and proficiency in Microsoft Office and PC software applications (i.e. Word, Excel, Power Point, Outlook, Access).
- Must display high level of confidentiality, honesty, integrity and professionalism at all times.
- Comply with all Information Security and Cybersecurity related policy & procedures.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
This position is not subject to remote working opportunities and salary is dependent on experience.
Education and Experience Requirements:
- High School diploma or equivalent.
- 1-year experience in a related technical field is required.
- 2-years relevant experience in helpdesk support is strongly preferred.
- Additional continuing education courses and relevant certifications, such as network+ are desirable.
The First National Bank of Mount Dora is an Equal Opportunity Employer including disability and veterans.
The First National Bank of Mount Dora participates in the E-verify program as required by law.
